September 8th, 2022

“Hello, I am currently out of the office, returning Friday, the 13th. If you need immediate assistance, please contact … “ We have all used auto-reply messages or auto-responders at one point or another. And with the majority of us still working from home, I see them more often than ever┬ábefore. In the past, I […]

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September 7th, 2022

A few weeks back, we talked about some key things you should think about before promoting someone to your executive team. Today, I wanted to expand on that concept and add one more: emotional intelligence. Emotional intelligence is someone’s ability to identify and manage their own emotions, as well as the emotions of others. Which, […]

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September 6th, 2022

As a business coach, I have talked to thousands of business owners across all industries over the last few months of this pandemic. Many of you have risen to the occasion and found innovative ways to serve your customers and your employees, while others, understandably, are struggling to settle into this new normal. One thing […]

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September 2nd, 2022

Webinars are a great way to connect with your customers, teach, and sell your services. And given the current travel restrictions, being able to host a webinar and do it well has become crucial to the success of businesses no matter what the industry. I don’t claim to be an expert in the webinar space, […]

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