January 30th, 2013 David Finkel (Taxloopholes.com Advisor)
I want to talk about “expert systems” – specialized systems you develop inside your business to take the “know how” for a core process and replicate that (in whole or in part) in a systematized way.
You can use this powerful concept in many areas of your business, but today we’ll focus on using expert systems in the creation and delivery of your core product or service.
Here are the 6 biggest reasons to learn about and USE expert systems in the production and fulfillment of your core product or service:
Okay, so let’s quickly walk through the 4-step process for building an expert system. Use this a template that you PRINT up and use when you’re redesigning how you produce and deliver on your core product or service.
Step One: Define all deliverables.
Step Two: Determine what level of expertise is needed to produce each deliverable, doing your best to push DOWN the value chain the deliverables to lower your costs and increase your capacity.
Here is your “expertise” value chain from TOP to bottom:
Step Three: Lay out your process to produce each deliverable. As you do this, now is a chance to take a fresh look at how you can redesign the process to:
Step Four: Control for consistency.
In this step you have to build in simple mechanisms (“controls”) to make sure that your quality stays consistently high.
I hope today’s blog provoked some new thoughts and perspectives for you.