Here is the hidden sales step that most sales people miss, many times costing them the sale when their buyer gets cold feet.
You’ve likely had this experience. You just closed the deal. You and your team are sharing hi-fives around the office. You’re mentally counting your profit on the deal and the thrill of the new customer you’ve brought on… then you get that email canceling the deal.
What happened? You likely missed a key step in any sales process – the post sell step.
After you close a sale, you’ve got to make sure you help your buyer feel great about their purchase. Human beings tend to second guess themselves. By carefully structuring in a systematic post sell step into your sales process you’ll keep your clients feeling great about their decision working with you.
A solid post sell step accomplishes the following 4 things:
Here are seven simple things we’ve encourage many of our business coaching program clients to add into their sales system that you can use to solidify your post sell system:
By strategically and systematically building in a “post sale” step into your sales process you’ll keep more of the business you would have otherwise lost through buyer’s remorse.